FRANCHISEE CHARACTERISTICS |
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Due to our unique training and method of operating, we are looking for people with no previous experience in window cleaning. |
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The Franchise System takes into consideration the varying abilities of each Franchisee and tries to cover all expected – and many unexpected issues – that will face the Franchisee. |
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The Franchisor is looking for highly motivated people with good communication skills who are keen to join a professional team environment and receive the benefits of full backup and support while operating their own business. |
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WE WANT YOU IF YOU: |
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are highly motivated |
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have good communication skills |
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are able to work without supervision |
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have perseverance |
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are professional |
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can maintain interest |
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are energetic |
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are entrepreneurial |
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are a self-starter |
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are goal oriented |
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have a high level of attention to detail |
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are team oriented |
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are able to work quickly and maintain quality of work |
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are enthusiastic |
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are honest |
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have commitment to excellence |
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are reliable |
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have short term and long term goals |
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have a high level of personal integrity |
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are in good health |
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have good people skills |
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are organised |
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are prepared to work |
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are customer oriented |
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Do you, or are you prepared to learn how to: |
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go out of your way to fix any problem, |
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make customers feel valued and special, |
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give customers personal attention, |
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show care and concern for customers needs, |
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treat customers like individuals, |
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be friendly, |
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be helpful but not intrusive, |
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be accessible and flexible, |
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listen and respond to customers needs, |
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keep your promises, |
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not judge customers based on appearance, |
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be patient with customers, |
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be organised and not keep customers waiting, |
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have good product knowledge, and |
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give customers value for money. |
(adapted from Art of the 1%, Business Directions Magazine. Issue 67, page 20.) |
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